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FreeStyle Libre Replacement Policy

Need help with your FreeStyle Libre? Our online support service makes it quicker and easier for you to get the support you need.

FreeStyle Libre Reader:

  • The FreeStyle Libre Reader has a standard warranty of two years, from the date of purchase

  • To avail one- year additional extended warranty, registration is mandatory.

Register Your FreeStyle Libre Reader for warranty

FreeStyle Libre Sensor:

FreeStyle Libre Sensor will be replaced in the following cases:

  • Incase the Sensor falls-off within the first 14 days of application

  • Sensor not collecting any data

  • Sensor collecting data for less than 14 days

  • Continuous low glucose readings by sensor for more than 72 hours

Contact our customer care service for warranty or replacement:

CALL Us
E-MAIL US

Call us on 1800 2100 998. Email us at adc-cs.in@abbott.com
Operational hours: 8:30am – 5:30pm, Monday to Friday |  Excluding Saturday, Sunday and national public holidays.

For queries on replacement of FreeStyle Libre Pro Reader or Sensor, please contact your doctor.

If you have a question about warranty, make sure you have the serial number at hand. 

The photo shows where to find the serial number.

                  ADC-67049 v1.0

The FreeStyle Libre continuous glucose monitoring system is indicated for measuring interstitial fluid glucose levels in people (age 4 and older) with diabetes mellitus. The indication for children (age 4 – 17) is limited to those who are supervised by a caregiver at least 18 years old who is responsible for supervising, managing, and assisting the child in using the FreeStyle Libre system and interpreting its readings.

Health care professionals and consumers should be aware about the limitations of available scientific evidence for use of this device in any other groups of patients who require diabetes management. Always read the label and use as directed.

For more information call Customer Service on 1800 2100 998

© 2022 Abbott. All Rights Reserved. FreeStyle, Libre, and related brand marks are marks of Abbott. Other trademarks are the property of their respective owners. Please read legal notice for further details

No use of any Abbott trademark, trade name, or trade dress in this site may be made without the prior written authorization of Abbott Healthcare Private Limited, except to identify the product or services of the company. This website and the information contained herein is intended for use by residents of India. The product images are for illustrative purposes only.

Disclaimer
www.FreeStyleLibre.co.in is a product-specific website intended only for residents of India. If you are resident of another country, please contact your local Abbott affiliate to obtain the appropriate product information for your country of residence.

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© 2023 Abbott. FreeStyle, Libre, and related brand marks are marks of Abbott. Other trademarks are the property of their respective owners. Please read legal notice for further details. ADC-69181 v1.0 02/23

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