FreeStyle Libre Replacement Policy

Need help with your FreeStyle Libre? Our online support service makes it quicker and easier for you to get the support you need.

FreeStyle Libre Reader:

  • The FreeStyle Libre Reader has a standard warranty of two years, from the date of purchase

  • To avail one- year additional extended warranty, registration is mandatory.

FreeStyle Libre Sensor:

FreeStyle Libre Sensor will be replaced in the following cases:

  • Incase the Sensor falls-off within the first 14 days of application

  • Sensor not collecting any data

  • Sensor collecting data for less than 14 days

  • Continuous low glucose readings by sensor for more than 72 hours

Call us on 1800 2100 998. Email us at adc-cs.in@abbott.com
Operational hours: 8:30am – 5:30pm, Monday to Friday |  Excluding Saturday, Sunday and national public holidays.

For queries on replacement of FreeStyle Libre Pro Reader or Sensor, please contact your doctor.

If you have a question about warranty, make sure you have the serial number at hand. 

The photo shows where to find the serial number.

                  ADC-67049 v1.0