To register, simply complete the short form below. You’ll need your serial number, which can be found on the back of your reader.

 

bfly

Expand All   |   Collapse All

Warranty

We hope that you are happy with your FreeStyle Libre system. Please refer to the User’s Manual before using your reader for the first time. Below are details on your warranty.

Abbott warrants that the FreeStyle Libre reader (“Reader”) shall be free from defects in material and workmanship and shall be of satisfactory for a period of 2 years from the original date of purchase provided it is not modified, altered or misused. This Limited Warranty is valid if the Reader is defective in material or workmanship, and it has been used only in accordance with the User’s Manual. Abbott’s sole obligation is to replace the Reader, free of charge, with a same or alternative meter as determined by Abbott in its sole discretion. Your replacement may be a different model or type. This warranty covers only the Reader, does not cover disposable accessories, extends only to the original purchaser, and is not assignable or transferable. This warranty does not affect or preclude any other rights which you may have by law.

TO THE EXTENT POSSIBLE UNDER LAW, THE FOREGOING ARE ABBOTT’S ONLY WARRANTIES FOR THE READER AND STATE YOUR EXCLUSIVE REMEDIES. ABBOTT MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ABBOTT EXCLUDES AND DISCLAIMS ANY OTHER WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ABBOTT DOES NOT WARRANT THAT OPERATION OF THE READER WILL BE UNINTERRUPTED OR ERROR-FREE AND ABBOTT WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM USE OF THE READER OR FAILURE OF THE READER TO PERFORM IN ACCORDANCE WITH SPECIFICATIONS.

This warranty and any dispute or claim arising out of or in connection with it shall be governed and construed in accordance with the laws in force in the province or territory of Canada where the Reader was purchased.

 

Warranty Service

For warranty service, contact Customer Service Monday–Friday, 8 AM–8 PM Eastern Standard Time at 1-888-205-8296.

Warranty Extension

We encourage you to register your warranty below. By registering, you will receive an additional 1-year warranty for your Reader. This is in addition to the standard 2-year warranty. Information relating to you and your Reader allows Abbott to improve its products and services and provide personal customer service.

How We Use Your Data

The information you provide in the registration form below will be held by Abbott and its affiliates and companies working on their behalf, in Canada. It will be used to provide personal customer service and information and/or services you request or consent to receiving. It will also be used for analysis purposes to improve our products and services. The information will only be used for these purposes and will not be further processed or provided to other parties for any reason without your consent, unless Abbott is legally required to do so. You can access, rectify or delete the data we hold about you or you can cancel your registration or consent at any time by contacting us.

Register your FreeStyle Libre reader warranty

Fields marked with an asterisk (*) are required as this information is essential to communicate important product and safety information.

The FreeStyle Libre flash glucose monitoring system is indicated for measuring interstitial fluid glucose levels in adults aged 18 years and older with diabetes mellitus. Always read and follow the label/insert for detailed instructions and indication of use.

Your serial number is located on the back of your device next to “SN” as shown here.

Libre Reader

Thank You !

By registering, you now have 1 additional year of warranty coverage on your FreeStyle Libre reader.

Serial Number : 

If you have any questions or need to redeem your warranty, please contact Customer Service Monday–Friday, 8 AM–8 PM Eastern Standard Time at 1-888-205-8296.

In the event of a device recall, Abbott will contact you using the information you have provided.

Official Mark of the Régie de l’assurance maladie du Québec.

FreeStyle, Libre, and related brand marks are trademarks of Abbott in various jurisdictions. Product images are for illustrative purposes only. Other trademarks are the property of their respective owners.

You’re now leaving an Abbott Canada Website, a site maintained by Abbott Laboratories, Limited.

You are now being redirected to a third-party website not under the control of Abbott. Abbott is not responsible for the contents of such site or any further links from such site. Abbott is providing these links to you only as a convenience, and the inclusion of any link does not imply the endorsement of the linked site by Abbott.

Do you wish to leave this site?

You’re now leaving an Abbott Canada Website, a site maintained by Abbott Laboratories Ltd.

You are now being redirected to a third-party website, operated by Bayshore Specialty Rx Ltd., where you can order sensors for the FreeStyle Libre system.

You can also purchase the FreeStyle Libre system and sensors at your local pharmacy.