Contact FreeStyle Libre Customer Care in Canada

If you have questions, we have the resources to help you fix an issue and learn more about our products.
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FreeStyle Libre Sensor Support

If your sensor has fallen off or you’ve received a sensor error message, submit a sensor support request.
 

If you need help tracking your replacement sensor, use our tracking tool.

Contact FreeStyle Libre Customer Care

You can contact our Customer Care team using the information below.
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Call FreeStyle Libre Customer Care

Available 7 days a week:
Monday to Friday from 8 a.m. to 9 p.m. EST.
Saturday and Sunday from 9 a.m. to 5 p.m. EST.

The FreeStyle Libre 2 flash glucose monitoring system is indicated for measuring interstitial fluid glucose levels in people aged 4 years and older with diabetes mellitus. Always read and follow the label/insert.

The FreeStyle Libre 3 Flash Glucose Monitoring System (FreeStyle Libre 3 Reader or FreeStyle Libre 3 app used with FreeStyle Libre 3 Plus Sensor) is indicated for measuring interstitial fluid glucose levels continuously in people aged 2 years and older with diabetes mellitus. Always read and follow the label/insert.

ADC-2660628 v5.0