Reader warranty registration

By registering, you will receive 1 additional year of coverage on your FreeStyle Libre reader. This is in addition to our standard 2-year warranty – giving you a total of 3 years.

 

To register, simply complete the short form below. You’ll need your serial number, which can be found on the back of your reader. 

Warranty

We hope that you are happy with your FreeStyle Libre system. Please refer to the user’s manual before using your reader for the first time. Below are details on your warranty.

Abbott warrants that the FreeStyle Libre reader (“Reader”) shall be free from defects in material and workmanship and shall be satisfactory for a period of 2 years from the original date of purchase, provided it is not modified, altered or misused. This limited warranty is valid if the Reader is defective in material or workmanship, and it has been used only in accordance with the User’s Manual. Abbott’s sole obligation is to replace the Reader, free of charge, with a same or alternative meter as determined by Abbott in its sole discretion. Your replacement may be a different model or type. This warranty covers only the Reader, does not cover disposable accessories, extends only to the original purchaser, and is not assignable or transferable. This warranty does not affect or preclude any other rights which you may have by law.

TO THE EXTENT POSSIBLE UNDER LAW, THE FOREGOING ARE ABBOTT’S ONLY WARRANTIES FOR THE READER AND STATE YOUR EXCLUSIVE REMEDIES. ABBOTT MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ABBOTT EXCLUDES AND DISCLAIMS ANY OTHER WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ABBOTT DOES NOT WARRANT THAT OPERATION OF THE READER WILL BE UNINTERRUPTED OR ERROR-FREE AND ABBOTT WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM USE OF THE READER OR FAILURE OF THE READER TO PERFORM IN ACCORDANCE WITH SPECIFICATIONS.

This warranty and any dispute or claim arising out of or in connection with it shall be governed and construed in accordance with the laws in force in the province or territory of Canada where the Reader was purchased.

Warranty service

For warranty service, contact one of our Customer Care Representatives at 1-888-205-8296. We are available:

Monday-Friday: 8 AM-9 PM Eastern Standard Time

Saturday: 9 AM-5 PM Eastern Standard Time

Sunday: 9 AM-2 PM Eastern Standard Time

Warranty extension

We encourage you to register your warranty below. By registering, you will receive an additional 1-year warranty for your Reader. This is in addition to the standard 2-year warranty. Information relating to you and your Reader allows Abbott to improve its products and services and provide personal customer service.

How we use your data

The information you provide in the registration form below will be held by Abbott and its affiliates and companies working on their behalf, in Canada. It will be used to provide personal customer service and information and/or services you request or consent to receiving. It will also be used for analysis purposes to improve our products and services. The information will only be used for these purposes and will not be further processed or provided to other parties for any reason without your consent, unless Abbott is legally required to do so. You can access, rectify or delete the data we hold about you, or you can cancel your registration or consent at any time, by contacting us.

Register your reader warranty

 

Fields marked with an asterisk (*) are required as this information is essential to communicate important product and safety information.

Please enter valid information Please enter a valid first name.
Please enter valid information Please enter a valid last name.
 
 
Please enter valid year Enter birth year
Serial format: xxxx111 - x1111 Please enter a valid serial number. Please enter a valid serial number.
 
Please enter valid email Please provide a valid email.
Please provide a valid address.
Please enter valid information Please provide a valid city.
Example: A1A 1A1 Please provide a valid postal code. Please provide a valid postal code.
Example: xxx-xxx-xxxx Please provide a valid telephone number. Please provide a valid telephone number.

We want you to have all the information you need to get the most out of your FreeStyle Libre system and have a positive experience. 

 

In the event of a device recall, Abbott will contact you using the information you have provided above.

Cookie Policy

FreeStyle Libre uses cookies to give you the best possible service. By using our website, you consent to the use of cookies. 

Data protection