Contact Us

Contact Abbott

Telephone: 1-800-461-8481

We are available: 

Monday-Friday: 8 AM-9 PM Eastern Standard Time 

Saturday: 9 AM-5 PM Eastern Standard Time 

Sunday: 9 AM-2 PM Eastern Standard Time

 

Email us at CustomerCareFreeStyleCanada@Abbott.com

 

Having an issue with your FreeStyle Libre or FreeStyle Libre 2 sensor?

Sensor Support Form

Having an issue with your FreeStyle Libre or FreeStyle Libre 2 sensor? Complete the form below if your sensor fell off, you are receiving an error message when scanning, or are experiencing any other difficulties with your sensor.

Please note that Internet Explorer browser is not supported on this site. To prevent any issues when completing the form, we recommend using either Microsoft Edge or Google Chrome browsers.

 

The FreeStyle Libre 2 flash glucose monitoring system is indicated for measuring interstitial fluid glucose levels in people aged 4 years and older with diabetes mellitus. Always read and follow the label/insert.

The FreeStyle Libre flash glucose monitoring system is indicated for measuring interstitial fluid glucose levels in adults aged 18 years and older with diabetes mellitus. Always read and follow the label/insert.