Privacy Policy for
the FreeStyle Facebook page

1. General

This Privacy Policy informs you about the way your personal data is processed on the FreeStyle Facebook page. The Facebook page can be accessed via the following link:

https://www.facebook.com/FreeStyleMeters

Protecting your personal data is of utmost importance to Abbott. We use your personal data in accordance with the applicable data protection law, in particular the provisions of the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679; GDPR). This Privacy Policy should be read in conjunction with the Meta/ Facebook Privacy Policy, in particular the Data Policy; further information on the purpose and scope of data processing, your rights, and settings to protect your privacy can be found in the Meta/ Facebook Data Policy. The Data Policy can be found at:

https://facebook.com/about/privacy/update

2. Data controller

Abbott is the controller for data processing under Art. 24 GDPR. Insofar as Abbott and Meta/ Facebook are joint controllers in accordance with Art. 26 (1) GDPR, the corresponding agreement shall apply:

https://www.facebook.com/legal/terms/page_controller_addendum

For more information about this agreement, please visit the following link (section “Responsibility for your information used to create Page Insights”):

https://facebook.com/legal/terms/information_about_page_insights_data

Contact details:

“Abbott”

For UK customers:

Abbott Laboratories Ltd

Abbott House

Vanwall Business Park

Vanwall Road, Maidenhead, Berkshire, SL6 4XE

United Kingdom

Contact: ADChelpuk@abbott.com

For Ireland customers:

Abbott Laboratories Ireland Ltd

Abbott Diabetes Care

Block B

Liffey Valley Office Campus

Quarryvale

Dublin 22

D22 X0Y3

Contact: ADChelpuk@abbott.com

“Meta/Facebook”

Meta Platforms Ireland Limited

4 Grand Canal Square

Dublin 2

Ireland

Contact: https://www.facebook.com/legal/terms/information_about_page_insights_data

3. Contact details of the data protection officer

Data Protection Officer for Abbott Laboratories Ltd and Abbott Laboratories Ireland Ltd

https://www.eu-dpo.abbott.com

Data Protection Officer of Meta Platforms Ireland Limited​

https://www.facebook.com/help/contact/540977946302970

4. Scope and nature of data processing

Abbott processes your personal data on the FreeStyle Facebook page in the following ways:

• When you interact with the FreeStyle Facebook page, your public profile information (including display name)

• When you interact with the FreeStyle Facebook page by 

  • uploading a post and entering your personal information there

  • entering your personal data via the comment function under posts

  • contacting Abbott via Messenger and providing your personal data

• When you interact with the FreeStyle Facebook page, Facebook Insights uses your data to gather statistics on page usage. For more information on the processing of Insights data when interacting with the FreeStyle Facebook page, please see: https://www.facebook.com/legal/terms/information_about_page_insights_data 

In order to process messages from Facebook users efficiently, these, as well as the master data of the corresponding profile, are also processed outside the FreeStyle Facebook page in systems for which Abbott is responsible. The data is deleted after 12 months; for data on the FreeStyle Facebook page, Facebook’s deletion rules apply (see Chapter 6).

If you contact us by email or via Facebook Messenger, the communication is unencrypted.

5. Legal basis and purposes

5.1 Abbott

Your personal data is processed based on the following legal basis:

Art. 6 (1) b) GDPR (performance of contract, implementation of pre-contractual measures)

Abbott processes your personal data in order to fulfil contracts that you have entered into with Abbott or to carry out pre-contractual measures. You may provide Abbott with your personal data if

• you have questions about Abbott’s products and offers

• you want to complain about an Abbott product

Your data may be shared internally to process your request.

The amount and category of data processed depends on what you provide to Abbott. In order to process your request, it may be necessary for Abbott to request further data from you. In this event, Abbott will ask you for the additional data and information required to process your request. The following data is generally processed:

• First name

• Surname

• Title / Gender

• Personal information that you send us as part of your request / message

Art. 6 (1) f) GDPR (to safeguard legitimate interests)

Abbott also processes your personal data in order to safeguard its legitimate interests. The purpose of this processing is as follows:

• To evaluate analyses and statistics relating to user behaviour on the FreeStyle Facebook page

• To optimise the FreeStyle Facebook page in terms of its user-friendliness and attractiveness, and to introduce user-friendly marketing measures

• Other communication and interactions initiated by Facebook users

5.2 Facebook

You can find information on the legal basis for the use of your personal data by Meta/ Facebook at:

• Meta/ Facebook Privacy Policy (section “What is our legal basis for using data?”)
  https://facebook.com/about/privacy/update

• Detailed information on the legal bases
  ​https://www.facebook.com/about/privacy/legal_bases

   

6. Data erasure and retention period

Your personal data is deleted from Abbott’s internal systems as soon as it is no longer required for the purposes stated. However, Abbott must sometimes continue to store your data until the end of the retention periods and deadlines set by the legislator or supervisory authorities. These are generally six to ten years. Abbott may also retain your data until the statutory limitation periods have expired, if this is necessary for the establishment, exercise or defence of legal claims. After that, the relevant data is routinely erased.

For information about Facebook’s data erasure and retention periods, please see:

​https://www.facebook.com/about/privacy/update

(section “Data retention, account deactivation and deletion”)

7. Your rights

You can have the following rights under Chapter 3 of the GDPR:

• Right to information, Art. 15 GDPR

• Right to rectification, Art. 16 GDPR

• Right to erasure (“Right to be forgotten”), Art. 17 GDPR

• Right to restrict processing, Art. 18 GDPR

• Right to data portability, Art. 20 GDPR

• Right to object, Art. 21 GDPR

To assert your rights in relation to Abbott, contact us at www.eu-dpo.abbott.com;

in relation to Facebook use the following link:

​https://www.facebook.com/help/contact/308592359910928 ​

You also have the right to lodge a complaint with a supervisory authority. The competent supervisory authorities are:

For Abbott Laboratories Ltd

Information Commissioner‘s Office

https://ico.org.uk/make-a-complaint/

For Abbott Laboratories Ireland Ltd

Data Protection Commission

https://forms.dataprotection.ie/contact

For Meta/ Facebook:

Data Protection Commission

https://forms.dataprotection.ie/contact