Compatibility guide | Support

Smartphone Compatibility Guide

If you currently have the FreeStyle LibreLink app installed but your phone is not listed in the section below, do not delete and try to  re-install the app. You can continue using the version you have on your phone. If you delete the app, you will not be able to re-install it unless your phone is compatible with the latest version.

Please make sure you are using the latest version within your app store.

Open the FreeStyle LibreLink app.
Select ‘About’ either in the left-hand menu (iOS) or right-hand three dot menu (Android).
Check ‘Software Full Version’ to see the version number.

For more information, please download the full Smartphone Compatibility Guide

Popular mobile devices and operating systems (OS) are regularly tested to evaluate NFC scan performance, Bluetooth connectivity, and app compatibility with sensors. We recommend checking this guide before installing a new OS version on your phone or before using the app with a new phone.

This list will be updated as other devices and operating systems are evaluated. For devices and OS other than those listed, Abbott's diabetes care division has not evaluated compatibility. Jailbroken devices and beta OS versions are not evaluated or supported.

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Smartphone Compatibility List FreeStyle LibreLink (version 2.5.3)

The latest FreeStyle LibreLink version is compatible with phones and operating systems listed below.

iPhone Model:

7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, 12, 12 Pro, 12 Pro Max, 12 Mini, SE (2020), 13, 13 Mini.

Operating System (iOS):

13.2, 13.3, 13.4, 13.5, 13.6, 13.7, 14.0, 14.1, 14.2, 14.2.1, 14.5.1, 14.6, 14.7.1, 14.8, 15.0, 15.1, 15.2.1, 15.3, 15.4, 15.5.

Android Model:

Samsung Galaxy A7, A20, A21, A30, A32 5G, A41, A52 5G, Feel2, Note8, Note9, Note10+, Note20 Ultra 5G, S7 Edge, S8, S8+, S9, S10, S9+, S10+, S20, S21 5G, S21 5G Olympic Games Edition.

Google Pixel, Pixel 2, Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 4, Pixel 4 XL.

LG Nexus 5X, style2, style3.

Sony Xperia 1, 1 II, 5, 5 II, 8, 10 II, 10 III, Ace II.

Operating System (Android):

7.1, 8, 9, 10, 11, 12, 12.1.

For more information, please download the full Smartphone Compatibility Guide