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Get help if your sensor fell off, stopped working, showed an error message, or had another problem or concern. Choose a scenario below to start your support request.
The online form must be completed in the name of the patient using the FreeStyle Libre who must be at least 18 years of age and not require the consent of a family member. If you would like to report a complaint onbehalf of a person who is not of legal age or a child, please do not use this form but contact our Customer Services team who will be able to help you at 0800 222 688