How can I help?

Search and find answers to frequently asked questions about FreeStyle Libre systems.

What if I don't have phone service or Wi-Fi?

A Wi-Fi or a mobile data connection is only required for initial FreeStyle Libre apps34,35  setup (downloading/installing the app, creating an account, or signing in) and sharing your glucose information with your Health Care Professionals and LibreLinkUp21 users.

 

The FreeStyle Libre apps do not require a Wi-Fi or a mobile data connection to scan your sensor, view your glucose readings, and receive alarms. During periods when your phone is operating in a disconnected state, your readings will only be uploaded to LibreView24 after a Wi-Fi or mobile data connection is restored.

ADC-126064 v1.0