Accessibility Statement for FreeStyle  

Abbott is committed to ensuring digital accessibility for people with diabetes. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility 

Abbott takes the following measures to ensure accessibility of FreeStyle:

  • Provides continual accessibility training for our staff 

  • Assigns clear accessibility targets and responsibilities  

  • Ensures readily available accessible alternatives 

  • Will continually address the need and adhere to accessibility standard

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for content writers, designers and developers to improve accessibility for people with diabetes. It defines three levels of conformance: Level A, Level AA and Level AAA. FreeStyle conforms with WCAG 2.0 Level AA. 


We welcome your feedback on the accessibility of FreeStyle. Please let us know if you encounter accessibility barriers on FreeStyle: 

  • Phone: 1-800-461-8481 

  • Email: 

  • Postal address: 8625 Trans-Canada Highway, Saint-Laurent, Quebec H4S 1Z6

We try to respond to feedback within 5 business days. 

Technical Specifications

Accessibility of FreeStyle relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

  • HTML 

  • CSS 

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach  

  • Self-evaluation 

Formal Complaints

If you would like to request accessibility-related assistance, report any accessibility problems, or request any information in accessible alternative formats, please use one of the methods of contact provided above.  

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