What causes glucose alarms to be unavailable?

Connections may have the option to use a sensor with both their app* and their Reader. If your Connection starts their sensor with their Reader, you will not receive glucose alarms. You will only receive glucose alarms^ if they start a new sensor with their app.*

* The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the apps. Sharing of glucose data requires registration with LibreView.
^ The user’s device must have internet connectivity for glucose data to automatically upload to LibreView and to transfer to connected LibreLinkUp app users.

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