In the Apple App Store, I see there is an update to the FreeStyle LibreLink app version 2.10. When I tap update, a message appears to update my operating system, however when I tap OK, nothing happens. What should I do?
When trying to update to FreeStyle LibreLink app v2.10.2, if your iPhone’s Operating System is not compatible with the minimum iOS required, a message will appear instructing you to update your iOS. If you tap OK, the message will disappear, and you will remain in the App Store. You will need to navigate to your iPhone Settings to manually update your phone’s operating system. Follow the steps below to update your iOS:
• Tap Settings
• Tap General
• Tap Software Update
• Tap Automatic Updates
• Toggle Download iOS updates to ON
• Select the iOS version listed
• Tap Install Now
◊ The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the app. Use of the FreeStyle LibreLink app may require registration with LibreView.
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