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Why can’t I receive alarms through the app after I have started my Sensor with the Reader?

The FreeStyle Libre 2 system offers a simplified alarm experience. Only the device that starts the Sensor can recieve alarms.¤

¤ Patients choose which device they want to receive alarms: FreeStyle Libre 2 reader or FreeStyle LibreLink app. They must start their FreeStyle Libre 2 sensor with that selected device. Once the patient scans their FreeStyle Libre 2 sensor with that device, they can receive alarms only on that device.