If you signed up for tips, tools, and updates via email and (optional) text messages, you’ll start receiving them soon.
If you signed up for one-on-one phone support, you’ll receive a call from a Certified Diabetes Educator in the next 3 days.
Do you want to schedule an appointment sooner?
Call Libre Support at 1-833-855-4273 to schedule an appointment now.
Available Monday–Friday, 8 AM to 8 PM Eastern Time; excluding holidays
For more assistance, contact our Customer Care Team for support.
Help available 7 days a week from 8 AM to 8 PM Eastern Time, excluding holidays.
Libre Resource Hub
Getting started with your Libre 3 Plus sensor? Visit the Libre Resource Hub for setup tools, how-to guides, app support, and more.
Questions about Libre systems?
Visit our FAQs for more information or call our Libre Customer Care Team at 1-855-632-8658, available 7 days a week, 8 AM to 8 PM Eastern Time; excluding holidays.
Have questions? We have answers!
Are the FreeStyle Libre 3 systems covered for Medicare beneficiaries?
Yes. The Libre 3 systems are covered by Medicare for those who qualify†1 with a prescription.
Medicare and other payor criteria apply.
† Patients must meet Medicare eligibility coverage criteria.
Reference: 1. Local Coverage Determination (LCD) L33822, Glucose Monitors. Accessed August 24, 2026. https://www.cms.gov/medicare-coverage-database/view/lcd.aspx?LCDId=33822.
Can I pay cash for the FreeStyle Libre 3 system if it is not covered by my insurance? How much would I be paying?
Please contact a participating pharmacy‡ or supplier‡ for more information about out-of-pocket costs. Please note, prices vary based on pharmacy or supplier and geographical differences, and are subject to change at any time and at the sole discretion of the pharmacy or durable medical equipment (DME) supplier. If you're asked to pay more than $75 for two sensors, use this copay card¶ to start saving. Show it to your pharmacist each time you pick up your prescription.
Abbott provides this information as a courtesy and does not guarantee payment or coverage.
Coverage and out-of-pocket costs may vary based on your individual insurance plan. Please contact your insurance provider directly to confirm your specific benefits and eligibility.
‡ Participating pharmacies are subject to change without notice. Product availability may vary by retailer.
¶ Benefits apply to FreeStyle Libre personal CGM sensors and readers. Void where prohibited by law. Abbott may modify, rescind, or revoke these benefits at any time without notice. Offer available to commercially insured and uninsured patients only. These benefits are not available to beneficiaries of Medicare, Medicaid or other federal or state healthcare programs. For Massachusetts residents, only those patients responsible for the full cost of the product may be eligible to receive these benefits. These benefits are only available at participating pharmacies, which are subject to change without notice. The actual amount a patient pays may vary.
I have insurance provided through the Department of Veterans Affairs; how can I access the FreeStyle Libre 3 system?
The Libre 3 systems are covered by the Department of Veterans Affairs for those who qualify2,3.
Please contact your healthcare provider as a prescription is required for the Libre 3 Plus sensor and reader. Your healthcare provider may also be able to provide more information on accessing the Libre 3 system using any applicable benefits and eligibility criteria.
Prescription Criteria3:
- When your healthcare provider prescribes the continuous glucose monitor (CGM), they must confirm and document that you have diabetes and are being treated with daily insulin.
You will need to know:
- How to use a CGM device.
- About fingerstick testing for calibration, and how to evaluate “high” or “low” blood glucose results or trends based on readings and/or alarms.
You have followed your healthcare provider’s recommendations for glucose testing and medication as directed.
- You agree to ongoing medical appointments with your healthcare provider(s) at least every 6 months.
Therapeutic CGM is provided based on the Veteran’s individual medical needs and is prescribed based upon clinician and patient shared decision making as recommended by the VA/DoD Guidelines of Management of Diabetes Mellitus in Primary Care (2023)3.
Medicare and other payor criteria may apply. Abbott provides this information as a courtesy and does not guarantee payment or coverage.
Coverage and out-of-pocket costs may vary based on your individual insurance plan. Please contact your insurance provider directly to confirm your specific benefits and eligibility.
References: 2. Data on file. Abbott Diabetes Care, Inc. 3. Department of Veterans Affairs. VA/DoD Clinical Practice Guideline for the Management of Type 2 Diabetes Mellitus: Quick Reference Guide. Accessed August 24, 2026. https://www.healthquality.va.gov/guidelines/CD/diabetes/VADOD-Diabetes-CPG-Quick-Reference-Guide_final_508.pdf.
I have insurance provided through the Department of Defense TRICARE; how can I access the FreeStyle Libre 3 system?
The Libre 3 systems are covered by the Department of Defense TRICARE for those who qualify4,5.
Please contact your healthcare provider as a Prior Authorization is required for the Libre 3 Plus sensor and reader.
Prescription Criteria4,5:
- Your healthcare provider has filled out an initial Prior Authorization (expires in 1 year).
- You have been diagnosed with type 1 OR type 2 diabetes.
One of the following situations applies to you:
- You have been using long-acting (basal) and meal-time (prandial) insulin injections.
- You are receiving insulin infusions continuously (through an insulin pump, for example).
- You have type 2 diabetes and are receiving insulin therapy, and have a history of severe hypoglycemia episodes requiring medical intervention.
Medicare and other payor criteria may apply. Abbott provides this information as a courtesy and does not guarantee payment or coverage.
References: 4. Department of Defense Pharmacy and Therapeutics Committee Recommendations from the February 2024 Meeting Information for the Uniform Formulary Beneficiary Advisory Panel. Accessed August 24, 2026. https://health.mil/Reference-Center/Meeting-References/2024/03/27/UF-BAP-Background-Document-April-3-2024-time-zone-edited. 5. Department of Defense Pharmacy and Therapeutics Committee Recommendations from the November 2022 Meeting Information for the Uniform Formulary Beneficiary Advisory Panel. Accessed August 24, 2026. https://www.health.mil/Reference-Center/Meeting-References/2022/12/16/BAP-Background-Document-for-the-Nov-2022-PT-Meeting.
The Libre Support Program is available for patients with Type 1, Type 2, or gestational diabetes and/or caregivers supporting these patients. Patients ages 2–17 are eligible for the Program through their parent or guardian. The program is not provided as any inducement for future purchases. This Program is void where prohibited by law. Abbott may modify or rescind this Program at any time without notice.
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