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What should I do if my FreeStyle Libre 2 Plus sensor falls off?

Replace the sensor and start a new sensor. If your sensor has fallen off before 15 days of wear please complete the online sensor support request form or contact our Customer Care Team at 855-632-8658.

For more information about how best to apply the sensor so it stays in place please visit the FreeStyle Libre Sensor Application & Adhesion Guide, or watch the brief video below for guidance.

Sensors stick better when you wash, clean – including disinfecting the application site with an alcohol wipe – and fully dry your skin before application.

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