Sensor transition details Talk to your healthcare provider New sensor benefits Customer support FAQs
Jump to:
When is this change happening?
The FreeStyle Libre 2 and FreeStyle Libre 3 sensors will be available until September 30, 2025.
Check the packaging on your sensor to see if you’re currently using one of these models. If so, contact your healthcare provider for a new prescription to keep your journey on track.
Ask your healthcare provider for a new prescription.
If you’re currently using the FreeStyle Libre 2 or FreeStyle Libre 3 sensor, connect with your healthcare provider to see which new sensor is best for you.
If you’re already using the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor, there’s no need to do anything. You’re all set!
Innovative features. Next-gen CGM performance.
In addition to all the great benefits you’ve come to expect—like ease of use1,*2–3, small size, and more—here are some advanced features that set the FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors apart.
Extended 15-day wear time
Compatibility with select automated insulin pumps
Suitable for children 2 years of age and older
CGM = continuous glucose monitor(ing)
We’re here to help you with this transition.
If you have any questions about this change after talking to your healthcare provider, please don’t hesitate to reach out to our Customer Support Team.
Available 7 days a week 8 AM to 8 PM Eastern Time; excluding holidays
FAQs
Do I need a new prescription for the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor?
Yes. If you are currently using the FreeStyle Libre 2 or FreeStyle Libre 3 sensors, you will need a new prescription for the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor. Discuss with your healthcare provider which sensor might be appropriate for you.
When do these discontinuations occur?
FreeStyle Libre 2 and FreeStyle Libre 3 sensors will continue to be available through September 30, 2025.
Which new sensor should I ask for?
Talk to your healthcare provider to decide which sensor makes sense for you. Your current sensor and insulin dosing technology are important to consider.
How is Medicare coverage affected?
FreeStyle Libre 3 Plus sensors have the same Medicare coverage as FreeStyle Libre 3 sensors.
FreeStyle Libre 2 Plus sensors have the same Medicare coverage as FreeStyle Libre 2 sensors.
All of these sensors are covered for those managing diabetes with insulin†4,5.
Medicare and other payor criteria may apply. Abbott provides this information as a courtesy and does not guarantee payment or coverage.
† Patients must meet eligibility coverage criteria.
References: 4. Data on file. Abbott Diabetes Care, Inc. 5. Local Coverage Determination (LCD) L33822, Glucose Monitors. https://www.cms.gov/medicare-coverage-database/view/lcd.aspx?LCDId=33822.
Do FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors have the same coverage as the FreeStyle Libre 3 and FreeStyle Libre 2 sensors?
Over 95% of commercial plans cover FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors4.
Abbott provides this information as a courtesy and does not guarantee payment or coverage.
Reference: 4. Data on file, Abbott Diabetes Care, Inc.
Does Abbott have a savings program for the FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors?
Yes! If you’re commercially insured and asked to pay more than $75 for two sensors, please download our copay card and start saving immediately on your sensors.
Cost and coverage questions?
844-330-5535
Monday–Friday, 8 AM to 8 PM Eastern Time; excluding holidays
Where are the FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors available?
The FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors are widely available through retail pharmacies, durable medical equipment (DME) suppliers, mail order companies, and government pharmacies with a valid prescription.
Do FreeStyle Libre 3 Plus sensors work with the FreeStyle Libre 3 app and reader?
Yes. You can continue using the existing FreeStyle Libre apps‡ or FreeStyle Libre 3 reader§ with the FreeStyle Libre 3 Plus sensor.
‡ The FreeStyle Libre systems apps are only compatible with certain mobile devices and operating systems. Please check the Support section of our website for more information about device compatibility before using the apps. Use of the FreeStyle Libre systems apps may require registration with LibreView.
§ The FreeStyle Libre systems apps and the FreeStyle Libre systems readers have similar but not identical features. Fingersticks are required for treatment decisions when you see Check Blood Glucose symbol and when your glucose alarms and readings from the system do not match symptoms or expectations.
Do FreeStyle Libre 2 Plus sensors work with the FreeStyle Libre 2 app and reader?
Yes. You can continue using the existing FreeStyle Libre apps‡ or FreeStyle Libre 2 reader§ with the FreeStyle Libre 2 Plus sensor.
‡ The FreeStyle Libre systems apps are only compatible with certain mobile devices and operating systems. Please check the Support section of our website for more information about device compatibility before using the apps. Use of the FreeStyle Libre systems apps may require registration with LibreView.
§ The FreeStyle Libre systems apps and the FreeStyle Libre systems readers have similar but not identical features. Fingersticks are required for treatment decisions when you see Check Blood Glucose symbol and when your glucose alarms and readings from the system do not match symptoms or expectations.
Will Customer Service for the FreeStyle Libre 2 and FreeStyle Libre 3 sensors be available after discontinuation?
Yes. We will gladly continue providing ongoing support for the FreeStyle Libre 2 and FreeStyle Libre 3 sensors, even after discontinuation.
Talk to your healthcare provider today.
This simple discussion guide can help you get the conversation started.
See discussion guide
Which FreeStyle Libre sensor is right for you?
Compare CGMs to see which features could benefit you.
Compare CGMs
The FreeStyle Libre 3 system and FreeStyle Libre 2 system are indicated for use in people with diabetes age 4 and older.
The Freestyle Libre 2 Plus sensor and Freestyle Libre 3 Plus sensor are indicated for use in people with diabetes age 2 and older.
Medicare and other payor criteria may apply. Abbott provides this information as a courtesy and does not guarantee payment or coverage.
* Study was performed with the outside US version of the FreeStyle Libre 14 day system. Data is applicable to FreeStyle Libre 2 and FreeStyle Libre 3 systems, as feature sets are similar.
† Patients must meet eligibility coverage criteria.
‡ The FreeStyle Libre systems apps are only compatible with certain mobile devices and operating systems. Please check the Support section of our website for more information about device compatibility before using the apps. Use of the FreeStyle Libre systems apps may require registration with LibreView.
§ The FreeStyle Libre systems apps and the FreeStyle Libre systems readers have similar but not identical features. Fingersticks are required for treatment decisions when you see Check Blood Glucose symbol and when your glucose alarms and readings from the system do not match symptoms or expectations.
♢ Eligible patients will receive one (1) FreeStyle Libre 2 Plus sensor or (1) FreeStyle Libre 3 Plus sensor for users with a compatible mobile phone operating system at $0 copay. The expiration date of the voucher is 60 days from the issue date. This program is available for patients with Type 1 diabetes or Type 2 diabetes or gestational diabetes. Patients ages 18 and older are eligible to sign up and receive an offer for the (1) FreeStyle Libre 2 Plus sensor or (1) FreeStyle Libre 3 Plus sensor. Patients ages 2-17 are eligible to receive an offer for the (1) FreeStyle Libre 2 Plus sensor or (1) FreeStyle Libre 3 Plus sensor through their parent or guardian. This offer is void where prohibited by law. Abbott may modify or rescind this offer at any time without notice. The discounts are not available to beneficiaries of Kaiser Permanente, Medicare, Medicaid or other federal or state healthcare programs, residents of Massachusetts, or US territories (other than Puerto Rico). The free (1) FreeStyle Libre 2 Plus sensor or (1) FreeStyle Libre 3 Plus sensor is provided as a sample and is limited to one sample per eligible person per product identification number. The FreeStyle Libre 2 Plus sensor or FreeStyle Libre 3 Plus sensor cannot be re-sold, traded nor submitted to any third-party payer for reimbursement and is not provided as any inducement for future purchases. The free sample card is not health insurance.
References: 1. Alva, Shridhara, et al. "Accuracy of the Third Generation of a 14-Day Continuous Glucose Monitoring System." Diabetes Therapy 14, no. 4 (2023): 767–776. https://doi.org/10.1007/s13300-023-01385-6. 2. Haak, Thomas, et al. "Flash Glucose-Sensing Technology as a Replacement for Blood Glucose Monitoring for the Management of Insulin-Treated Type 2 Diabetes: a Multicentre, Open-Label Randomised Controlled Trial." Diabetes Therapy 8, no. 1 (2017): 55–73. https://doi.org/10.1007/s13300-016-0223-6. 3. Campbell, Fiona, et al. "Outcomes of using flash glucose monitoring technology by children and young people with type 1 diabetes in a single arm study." Pediatric Diabetes 19, no. 7 (2018): 1294–1301. https://doi.org/10.1111/pedi.12735. 4. Data on file. Abbott Diabetes Care, Inc. 5. Local Coverage Determination (LCD) L33822, Glucose Monitors. https://www.cms.gov/medicare-coverage-database/view/lcd.aspx?LCDId=33822.
ADC-104779 v2.0