How can we help?

Search and find answers to frequently asked questions.

When Sequel states that the twiist pump is powered by Tidepool Loop, what does this mean? What is Tidepool Loop?

Tidepool Loop is an AID algorithm that was based on the Loop algorithm developed by the DIY diabetes community.

Tidepool submitted a version of Loop to the FDA and received clearance for use in AID systems. Sequel in turn translated the Tidepool Loop algorithm into another programming language so it could be embedded in the twiist pump (vs. an app). Users will need the twiist app to start the sensor.

Please contact Sequel Customer Care directly at 877-489-4478 for more information about Tidepool Loop and how it works in the twiist AID system.

Sequel: the twiist™ AID System

For full twiist™ AID system safety information, please visit www.twiist.com/safety.


Was this information helpful?

Thank you for your feedback.

We want to help you receive the information you need. Other options you might consider:

Contact Customer Care

1-855-632-8658

Available 7 days a week 8 AM to 8 PM Eastern Time; excluding Holidays

Go to FAQ Search

ADC-2661293 v5.0 06/26