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Search and find answers to frequently asked questions.

Does the Libre app need to maintain a Wi-Fi or cellular connection to generate and display the reports?

The reports section of the Libre app* requires an active Wi-Fi or cellular connection for the reports to display.

Users who do not have an active internet connection will be presented with the following message:

        Error Loading
        Please check your internet connection and try again.

*The FreeStyle Libre systems apps are only compatible with certain mobile devices and operating systems. Please check the Support section of our website for more information about device compatibility before using the apps. Use of the FreeStyle Libre systems apps may require registration with LibreView.


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ADC-2661293 v5.0 06/26