Understanding glucose

You’ve started to see how your choices connect to your numbers—now you can deepen your understanding of what they mean. 

Tune into your glucose levels, spot early changes, and use your data to stay ahead of glucose changes.

 

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FAQs

Have more questions about Libre? Check out these frequently asked questions.

No. The Urgent Low Glucose Alarm11 is a mandatory alarm and cannot be turned off70.

A signal loss alarm11 notifies you when the FreeStyle Libre sensor has not communicated with the FreeStyle Libre 3 app28 for 20 minutes. Signal loss could be caused by the sensor being too far away from your smartphone (over 33 feet), Bluetooth is turned off, or another issue such as an error or problem with your sensor.

The HI and LO are symbols that indicate when results are beyond the reportable range. HI will be displayed when the result is above 400 mg/dL. LO will be displayed when the result is below 40 mg/dL. If you see "HI" or "LO" please check your blood glucose on your finger with a test strip. If you get a second LO or HI result after doing a blood glucose test, contact your healthcare professional immediately.

Replace the sensor and start a new sensor. Next, please complete the quick and convenient online sensor support request form or contact our Customer Care Team at 1800 2100 998.

We’re here to help.

Visit our product resources or contact our customer care team via email or phone.
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