What should the user do after receiving a “signal loss” alarm on their app?
If a user receives a Signal Loss alarm, make sure the app is within 6 meters (20 feet) of the sensor. Try scanning the sensor to get a glucose reading.
Do not ignore symptoms that may be due to low or high blood glucose. If you have symptoms that do not match the Sensor glucose reading or suspect that your reading may be inaccurate, check the reading by conducting a finger stick test using a blood glucose meter. If you are experiencing symptoms that are not consistent with your glucose readings, consult your health care professional.