You’ve built a foundation with your FreeStyle Libre system, and now it’s time to recognize how far you’ve come and reflect on the challenges you’ve overcome. See how continuing your journey can unlock more insights.
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Hear how real people are using FreeStyle Libre system to live with more freedom, balance, and confidence. Their stories can remind you that every steady day counts.
Reflect on how much you’ve learned since starting with FreeStyle Libre system and explore meaningful ways to reward your efforts.
Reflect on how much you’ve learned since starting with FreeStyle Libre system and explore meaningful ways to reward your efforts.
Your next sensor is another step toward clarity and confidence. Keep setting targets for yourself, and keep meeting them with FreeStyle Libre system by your side.
"I was thrilled that my #FreeStyleLibre 2 actually matched my dress and it didn't let me down all night long. I love my FreeStyle Libre 2 system so much and I am so determined now that I'm living with #T1D to make it as cool and fashionable as I can. I'm also really pumped to help others express themselves and not hide their devices behind baggie clothes."9
Your sensor is designed to stay in place for its full wear duration. If it ever loosens early, it’s usually due to skin issues or bumping into things. Residual oils on the skin, sweat from intense movement, or the sensor getting knocked or tugged during daily activity might cause it to loosen.
If loosening happens or feels like it isn’t secure, we’re here to help.
First, refer to our helpful Adhesion Guides or troubleshooting. The guide can give you tips on applying and removing your sensor properly.
If your sensor falls off or if you Libre app displays a “Replace Sensor” message before the expected wear time ends, please reach out to Customer Service—we’re here to help.
Complete the quick online sensor support request form or contact our Customer Care Team at 855-632-8658. We’ll help you troubleshoot your sensor issues and ensure you don’t encounter the same problem in the future.
FreeStyle Libre sensor can be exposed to common electrostatic (ESD) and electromagnetic interference (EMI), including airport metal detectors.
However, some airport full-body scanners include millimeter radio-wave, which you cannot expose your sensor to. The extent of these scanners has not been evaluated and the exposure may damage the sensor or cause inaccurate results. To avoid removing your sensor, you may request another type of screening. If you do choose to go through a full-body scanner, you must remove your sensor. If in doubt about the type of security scan you are passing through, notify the Security Officer prior to proceeding through the airport security checkpoint.
This may mean that your sensor was already started by another device. Both the reader and app can only be used with a sensor that it started. Try checking your glucose with the device that started it or apply and start a new sensor.
Your FreeStyle Libre sensor runs continuous quality checks, and it has shut itself down for your safety. After you have received this message please apply and start a new sensor to continue monitoring your glucose.
Please visit the Libre Sensor Application & Adhesion Guide, or watch the very brief video below for guidance on applying and removing your Libre Sensor.
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