{ en_ie.root.errors.error-scan-error.free-style-libre-link-app.free-style-libre-2-sensor }

What it may mean

This message means your sensor could not communicate with your reader or app.

What you can do

FreeStyle Libre 2 sensor, FreeStyle Libre 2 Plus sensor or FreeStyle Libre 3 Plus sensor

Try scanning the sensor again. Make sure to follow the directions in the “Troubleshooting” section of the User Manual of your system.

Are you able to successfully check/scan your sensor and get a reading?

We are here to help. We are available:

Mon - Fri 8am - 8pm. Sat, Sun and Bank Holidays 9am - 5pm

Call us on 1800 776633