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Sensor Replacement Request

Please read and acknowledge the information below to request a replacement online.
Eligibility
Sensor Information
Your Information

Attention: Please immediately report any medical event associated with your sensor issue by calling our Customer Care Team directly at 0-800-170-1177. Some examples of a medical event are

  • Required medical attention from someone other than yourself (such as a healthcare professional or caregiver) due to the sensor issue
  • Experienced a loss of consciousness (fainted, couldn't respond to sound or touch) due to the sensor issue
  • Had a seizure (loss of muscle control or violent muscle contractions) due to the sensor issue
To request a replacement sensor using this online form, please acknowledge the following:

I did not experience loss of consciousness or seizure and did not require medical intervention related to this product issue. I am over the age of 18 and don't require a parent's or guardian's consent to complete this form. I understand and agree that Abbott will process my sensitive data (i.e., medical history, mental or physical health condition, or medical treatment or diagnosis by a health care professional) in order to report my sensor issues and send me a replacement sensor. For information on the processing of your personal data in connection with the handling of your request, please refer to our Privacy Policy here.