{ en_ca.root.errors.error-check-sensor.free-style-libre-2-app.free-style-libre-2-sensor }
What it may mean
The Sensor tip may not be under your skin.
What you can do
Try to start your Sensor again. If you see “Check Sensor” again on the screen, your Sensor was not applied properly. Apply and start a new Sensor.
You can review the Sensor application process here: How To Apply Your Sensor
We apologize for the inconvenience. You are likely eligible for a replacement sensor.
Would you like to request a new sensor now?
We are here to help. We are available:
Monday-Friday: 8 AM-9 PM Eastern Standard Time Saturday-Sunday: 9 AM-5 PM Eastern Standard Time
Call us at 1-800-461-8481